OV Holidays
the privacy policy

Disclaimers & Compliance Notices

Secure Transactions & Data Protection

  • This payment page is encrypted and complies with the Payment Services Directive (PSD2) and GDPR for secure transactions.
  • Your payment may be processed by Flywire or AMEX based on the selected payment method.
  • Flywire transactions are secured under international banking regulations, ensuring safe and transparent processing.
  • For AMEX payments, additional security verification (e.g., 3D Secure) may be required by your bank.

Payment Methods & Fees

  • Flywire Payments: Transactions processed via Flywire may include localized payment options, bank transfers, and multi-currency support. Additional bank charges may apply based on your location.
  • AMEX Payments: American Express transactions follow standard AMEX processing policies. Ensure your AMEX card is authorized for international transactions.
  • All transactions are processed in USD. Any currency conversion fees will be determined by your bank or payment provider.

Refund & Cancellation Policy

  • Payments are subject to our Terms & Conditions. Refund eligibility is based on the terms outlined in your travel agreement.
  • For Flywire payments, refund processing time may vary depending on the financial institution.
  • Cancellation policies may vary per booking and destination.

Consumer Protection & Compliance

  • For European clients: This payment complies with EU consumer protection laws under PSD2 and GDPR.
  • For GCC clients: This payment follows regional consumer rights regulations, ensuring transparency and data security.

Need Help?

  • For support, contact us at [email protected] or call/WhatsApp us at +960 798 5454.
  • For Flywire/AMEX payment-related queries, visit Flywire Support.
  • Our team is available 24/7 to assist you.
Contacting Us
To request that your data be deleted, please contact us using the information provided on the following link: www.ovholidays.com/contact-us. We will promptly process your request and delete your personal information from our records in accordance with applicable privacy laws and regulations.